FAQ
Frequently Asked Questions (FAQ) - IgniteParts.com
Ordering and Payments
Q: How can I cancel my order?
A: Order cancellations are possible only if the product has not been shipped. Please contact us immediately if you wish to cancel your order. Note that a transaction fee of 2.9% of the total amount plus a fixed charge of $0.30 will be deducted from the refund. For example, for an order costing $100, a refund amount of $96.80 will be processed after deduction of the applicable fees.
Q: What payment methods do you accept?
A: List of accepted payment methods.
Digital Products
Q: Can I get a refund or exchange for a digital product?
A: Due to the nature of digital products (direct downloads), we are unable to accept refunds or exchanges. Please review product details carefully and contact us with any questions prior to purchase.
Q: How do I access my digital product after purchase?
A: PDF file for the digital product will be sent on email address.
Physical Products
Q: Can I return a physical part I purchased?
A: All sales of physical parts are final. We do not accept returns or offer refunds on these items. Please review your order carefully before confirming your purchase.
Privacy and Personal Information
Q: How does IgniteParts.com use my personal information?
A: We collect and use your Personal Information to manage your orders and improve your experience on our site. For more details, please refer to our Privacy Policy.
Contact Information
Q: How can I contact IgniteParts.com for further questions?
A: You can reach us via email at ignitepartsinc@gmail.com, by phone at +14847278712, or through our contact form at www.igniteparts.com.